Got parts and did replacements as quickly as expected. All communications with Michael and ofice personnel were very good.
Michael did research to find which hitch would work best for a bicycle rack, how much weight I needed it to hold, ordered the part and it was installed in an hour a few days later when the part arrived.
I brought my car in for a 15k maintenance and Michael and his team were as professional and welcoming as always. Thanks again for all the great work you do and for being so accessible.
2013 Jeep Wrangler
First time at Michael's today to service my SUV. Great experience from scheduling an appointment that was convenient for me to picking up the car.
Very friendly, honest with diagnostic, not trying to sell you something.
I have been taking my car to Michael's Auto Repair for as long as I've known about it, for 7 years. I can't imagine ever needing to go anywhere else. I've never had to return for a recheck on anything. I'm treated well and I have recommended Michael's to friends which I would not do if I had any doubts.
I was referred by a friend to Michael's Auto Repair more than 10 years ago and I AM SO HAPPY I followed up! Michaels's Auto Repair is the most honest, professional, helpful auto repair shop I have ever been to. Michael and his entire team are incredibly thorough. Michael will provide a list of things that need to be taken care of and then he'll discuss with you which items are critical, which can wait until later, and which you may not want to take care of depending on how long you plan to own your car. Even though he is always incredibly busy, Michael (and his entire staff) always takes the time to speak with you and to provide details so that you understand your options. I can't say enough about Michael's Auto repair. I hope Michael never retires. He will be incredible difficult to replace.
I was relieved that I could get my heater fixed without even taking anything apart for diagnosis. They suggested it could be the very low level of coolant they noticed (which was not pointed out to me at a recent lube at the dealer's), and adding that fixed the heater! Very happy and confident in their honesty.
Mike is clear and honest of what my Sequoia needs. I feel he is very fair and reasonably priced. They keep records of what synthetic oil I prefer. I trust Mike and his mechanics with my vehicle. I will no longer take my vehicle to a dealership or a quick fix chain operation. I highly recommend Michael's Auto Repair to anyone that wants a trustworthy business to take care of their vehicle.
Superior service with all the elements that dealer service is missing. Strong communication of status, cost, timing and honest assessment of what needs to be done and when. I feel like I am listened to and a valued customer.
My service visit was great as always. I was warmly greeted for my appointment. The service was completed in a timely and professional manner. The team was able to accommodate my request for additional service to treat the air ducts. I highly recommend Michael's Auto Repair.
Michaels has always been a great experience for all our vehicle service needs. They are honest and thorough and have reasonable pricing. You just can't do better.
Great shop. Reasonable pricing and the items done were not unexpected. Everything was done same day and Michael gave me thorough and understandable information about recommendations.
The owners, Michael and Wilma, are very nice people. Mike is very thorough and takes his time explaining the issues with your car in great detail. I've now had two cars repaired by Michael's Auto Repair, and I won't hesitate to go back
I needed to tell you how happy I am with the car! She even seems to warm up quicker than I am used to. Probably just my imagination……but either way I am quite happy!
And to have the car washed?!...certainly not expected! I almost feel guilty for bringing her in so filthy…..almost! (-:
Thank you ever so much!....
I was looking for a new repair shop since I moved from Seattle to Redmond and I think I found one that I can trust. Michael and his crew did a great job, they were all very professional and did not pressure me to do work that did not need not need done. I will be back in the future to do some of the repairs that Michael identified but were not yet critical to the drive-ability of the vehicle.
I really appreciated their desire to be helpful and save me money. When I told them I had a muffler/tail pipe problem they looked up the cost to replace the muffler/tail pipe and they were shocked by the price. Then they worked hard to find alternatives that would cost less. It gave me a feeling that I could trust them and that they were not there to just get my money. When I had the tail pipe replaced they only charged me for 1/4 hour of labor (no "we have an hour minimum" policy). Since it only took a short time I waited for the fix. While waiting I asked if I could take a look under my vehicle while it was up on the lift. They let me and the mechanic took the time to explain a few things that I had questions about and we looked over the engine for problems together. This all help me feel good about the service and the honesty of the shop. One last thing, there were some follow repairs that we found together. There was no pressure to fix them right then and there. Instead they offered to EMAIL me an estimate. That was great because I could look at the needed repairs and budget some time and money to get them fixed.
I was impressed with the service on my Acura, courteous treatment, and great communication. I will be bringing my Acura back in the future. Thanks to Michael and all the staff.
I will be using you for any further auto repairs. My wife enjoyed the experience and your service was prompt and clear. The bonus was for the price was very reasonable.
Service at Michael's was excellent. They were very professional and really felt like they had my best interest in mind. The problem with my vehicle could have been "fixed" in a cheap way with questionable longevity. Michael made my options very clear and didn't put any pressure on me going a certain way. Communication through out was very good. Some investigation was required. The shop kept me in the loop and stuck to their time frames.
Though I don't have enough reference to say with confidence how their pricing compares, the work was excellent and I felt like I got a fair deal. I would certainly recommend and go back to Michael's for future services.
A few weeks after the service I received a hand written Thank You letter from them. I thought that was a really nice touch.
Michael- I really want to just take a moment to thank you and your team so much for the excellent service and the warm hospitality! The car drives great! Thanks again, see you this fall
We have used Michael's for many years. He has delivered top notch service every time he has either serviced or repaired one of our cars. The reception is always friendly. Complementary shuttle to work. Honesty and integrity from a good New Zealand bloke. Give Michael's a try. You won't regret it.
I had a great experience with Michael's Auto Repair. I took my car in with just a very short time for them to diagnose the issue. They diagnosed the long-term problem and fixed it for the short term within minutes at minimal charge. I will definitely be coming back when I have the time and resources.
You don't really appreciate how great Michael's is until you go somewhere else. Michaels isn't near home or work, so sometimes I get lazy and get an oil change at another shop near my office. When my headlight went out they said I needed a new igniter and ballast, over $800 - I passed on that.
So a few weeks later my car barely starts and I figure its the battery which I got at Michaels. They get me in same day to get it tested. Battery was fine but the starter was going. Michael mentions the headlight, says its likely just the igniter and gives me a quote less than half the other shop. So I get both the starter and igniter replaced and thanks to Michael skipped getting a ballast I didn't need.
Bottom line this is an honest shop, everything has been fixed right the first time, and their communication is great.
I've taken my car to Michaels a handful of times over the past 3 years, and I find them to be honest and do a good job. Michael, the owner, takes the time to answer my questions over email and in person. Wilma is so sweet, always offers me coffee or a ride home if it's a long wait. I tend to use the conference room with the free Wi-Fi, though. Prices are not cheap but it's worth it to know the job is done right.
I was referred to Michael's Auto Repair from a friend, so I had high expectations going into my appointment this morning.
I'm happy to say that I couldn't have asked for better service and an overall experience! I would highly recommend this place to anyone looking for an honest place to go.
Just wanted to shoot you guys a quick email to say thanks again for working on my car. I took it on a long drive the past 2 days (down to Cape Kiwanda in Oregon and back) and was in and out of rain showers, which meant dirty roads, and having the windshield washer actually working made that much better. Also, some of the roads are very twisty with some almost right angle turns so that you go from 50 down to 25 in a flash. Having the brakes newly done made me feel much more secure in traveling those kinds of roads.
Michael, Wilma, Tessa + Crew,
Thank you for fitting in the oil change of the Honda Ridgeline on such short notice. This time your extra efforts really helped Jeanne and me. I promise not to make my lack of planning a habit.
Thank you all again.
Great service, knowledgeable, straight forward and patient. They take as much time as is needed to explain what is going on. Very pleasant experience all around.
My wife and I have been going to Michael and Wilma for over 15 years now. You cannot find a better and more trustworthy place than Michael's Auto Repair. In addition the entire staff is extremely friendly and they are like family. Amazing, courteous and reliable service!!!!
Best car repair shop and people in the area. We've been customers for over 20 years.
Excellent work, great people, highly recommended
He gives fantastic service every time. He is great about letting you know if your work is not necessary or will make the repair at the best price.
I called Mike because there were some spots on my garage floor. He was able to see me the same day to diagnose the problem. He found a leak in the power steering hose and also said the head gasket should be replaced. He had warned me that this type of leak might be difficult to diagnose without steam cleaning the engine. I decided to have the oil changed.
Great service, wonderful people, very nice waiting room. Way nicer than any other garages. I had the feeling that this garage is honest and will be having them service my car in the future.
My wife and I have been using Michael's Import for over 20 years. Both Wilma and Michael always take the time to say hello. Michael always gives you the bad news gracefully and the car always stays fixed. Truly a great find.
You're awesome! You really understand my "Beastie" and have helped to keep it on the road instead of the junk yard.
Great auto repair in Redmond! Michael, Wilma & Tessa were all wonderful to work with. My 2001 Windstar needed front & rear brakes, oil change, realign headlights & try to find an elusive problem that occurs very sporadically. Michael explained everything in detail and quoted costs I felt were fair before starting the work. I needed a rental while the van was "wheels up" and they arranged for me to be picked up and taken to the rental place at Redmond Town Center. Because of the repair cost, they picked up the rental fee. It was greatly appreciated and such a nice gesture that I don't believe happens much anymore. Kudos to everyone at Michael's.
Client- centred approach; well organized; compassionate staff. They will take time and discuss with you what is wrong with your vehicle and they do not try to up-sale (as oppose to the direct dealerships). Always greeted with a warm smile.
Michael's auto repair has always given me excellent service! I love the fact that I can get a ride back to work and pick up my car later. The customer service cannot be beat!
Michael's is the best Auto Mechanic I have ever been to. We have been very happy with all the work that Michael has done for us over the years. I highly recommend his work and service. Gale
Michael's did excellent work on time and for the estimate given. I highly recommend them for any work
I was in dire straights with my car that gave out on me during a visit up in Seattle. Initially, I was told by a family member that there was a plug that came out on the engine and that I would need to take it to a specialist. My boyfriend and his roommate recommended that I call Michael's. Tessa (reception) was so sweet and friendly and totally understood my concerns. She told me that she would have Michael call me back asap. Michael called within a half an hour and spoke at length with me about my vehicle and told me that they could look at it first think Monday. Needless to say, after their assessment it was determined that my van (who had been in the family for 22-23 years!) had to go the way of Old Yeller. Now, that's not to say that Michael didn't offer up options. He most certainly offered to do the plugs and repairs needed to get the vehicle functioning to get me home, but he did say that it would be a very short term thing that wouldn't get me too far. Michael ran down the repairs that the vehicle needed and said that the repairs would most likely run me 3x's what the vehicle was worth. Not a good assessment. After saying my goodbye's to my poor SuperVan, he went to a local parts broker. I will miss my van, but Michael and his staff made the goodbye a little more bearable. Thanks guys!
How wonderful to know that my car is being fixed by someone I can trust to do it correctly and I know will charge me a fair price!
Excellent knowledge of automobiles, amazing customer care, and direct, expedient, authentic communication:) I'm a "lifer" with Michael's
My family has been a loyal customer of Mike & his team for over 10 yrs now. Thanks for your knowledge, professionalism, and friendliness.
Michael's is a hidden gem. They approached my car's symptoms carefully, gave me a good estimate of the time and cost to fix it and were respectful of the fact that I didn't want to make expensive repairs to a nearly 20 year old truck. Then they exceeded my expectations for the repairs. I'll be back.
Thank you for your professionaly help and integrity. I will use your place again if I need it.
I brought my car to MIchael's after the battery died. It cost $200, $100 for the battery, and $100 for the labor. It was kind of expensive, but the receptionist, Tessa, was very nice and welcoming. It's rare to see a receptionist at an auto repair place. She gave me a ride to the transit center when my friend couldn't make it and also gave me some water to drink while I was waiting. The mechanic, Michael, gave me a good explanation of what he was going to do to try to figure out the problem and fix it. When my car was ready to be picked up, Tessa called again to make sure I had a way to get back to the shop. I'd definitely recommend Michael's for the honesty and the service. I originally chose this shop because it was close to where my car died, but I think I lucked out.
Thank you for being so accomodating while i was out of town. I appreciate you guys and the service you provide.
you guys are the BEST, as Always!!! Top notch mechanics with Top Notch Service!! Thanks much & Happy Holidays...
Been going to Mike's for the past 15 years - he is honest, professional and always does quality work.
As always, Michael, Wilma and their team did a great job in servicing our vehicle. I highly recommend Michael's Auto Repair for their high quality work and outstanding customer service.
Mike and Wilma Peck and their staff provide excellent service, accommodation, and value. Technical expertise, sound and practical advice, a spotless and comfortable waiting area plus their top-notch welcoming friendliness make them my choice for twenty years, despite being a substantial distance from my home community
Mercer Island, WA
You're awesome. I trust you with my car completely. It runs great now. I can certainly tell a difference. Thanks again!
In this age and times when one does not know who to trust, I know I can trust Michael and his team wih our cars, which is a big thing really, considering that a broken car can also break the wallet!
I have been a customer of Mike's Auto Repair for many years to keep my family's cars running safely and reliably. I could write volumes to explain why I have been so satisfied with Mike's Auto Repair over the years, but, I will sum them all up in one word: "Integrity". Thanks Mike, Wilma and Tessa. Regards, Joe.
I have been a Michael's Auto Repair customer for many years which in itself states how I feel about the professional, technical, and personal service I've always received there. It's very important to me to have vehicles which are safe and reliable - Michael and his people have always given me that sense of security. Their excellent work and thorough examination of my vehicles is most appreciated! Thanks for the opportunity to tell you how much your good work means to us.
I am grateful for your service and really appreciate the professional attitude that exceeds every other shop that I have dealt with.
I've taken my car in a few times for general seasonal inspections and I just love Michael's. The staff is very friendly and they'll sit down with you to explain everything your car needs or doesn't need. They make me feel like no question is too silly which is great because I know nothing about cars. My car is getting up there in years and I think it would be easy to get overwhelmed by the amount of work it needs but Michael has broken it down into categoreis of "urgent", "wait a few months", "wait a little longer" which is awesome. So far Michael's timeline has been spot on for me.
Also, this is random but important (I think): Michael's put in the very best windshield wipers I've had in ten years. Seriously.
I was scared about finding a place to take my car into when I moved to Redmond and am so grateful I found Michael's.
I want to again extend my thanks for taking the time and finding the oil leak in my car.
I only regret not taking my car to you sooner.
You will have me as a customer from now on. And I promise to tell my family and friends about your shop.
By my profession, I moved five different states last six years. Evey time I moved, I always had a difficult time to find the right barber (or hair stylist), a vet (for my dog) and a trustworthy auto mechanic. All the trust and relationship that I established with them, I had to start all over with new people every time I moved. I believe that, at least, my search is over for finding the right auto mechanic for my cars until I will move again. I am a very inquisitive person and a tester & verification engineer by my profession. When my car was in need for an expensive repair, Michael, the shop owner, explained to me what the necessary things I should have them fix and what options are. Not only just for saving money sake, I can trust him and his shop engineers that the only necessary right fix was applied and done correctly. His should be in "Cartalk's" recommended shops list! Thanks Michael and his team!
As a single woman, I feel like I have a target on my head when I walk into a car repair shop. But not at Michaels! This place is awesome! Personable, family owned and operated, good old fashioned customer service. The best part is, I TRUST them!
Mike, Wilma and Tessa are all wonderful to deal with and I feel right at home every time I walk through the door.
They may not be the cheapest, but you get what you pay for, right?
I highly recommend Michaels Auto Repair to everyone, and especially single women like me who don't want to worry about being taken advantage of when it comes to car maintenance and repair costs.
Whenever we have an issue with our cars/trucks, it's so nice to know that we have a auto repair shop that we finally trust to do a fantastic job in diagnosing and repairing the problems. Every issue has been taken care of in a timely manner, they keep us informed of progress, estimates have been right on, and we've never had to take the cars back for the same issues again. We really feel that this family owned shop prides itself on it's integrity to do only what repairs are needed and to do them right. I would refer them any day to friends and family.
I went to Michaels for an oil change on a recommend of a friend. I has been going to the Subaru dealer for years. Michaels found that my car needed services(fluids, air filter, etc...) that the dealer had claimed they performed and charged me for. I was shocked, so I went back to the dealer (& calmly said maybe they had made a mistake and could they check the things identified as not done.) The dealer got all defensive and attacking, then showed me the things (I was to find out later IN AN IMPROPER WAY). They showed me the back of the air filter saying it was clean, the transmission fluid saying it looked good..not black. Now I think ...is Michaels leading me wrong? I told Michaels I wasn't coming to them and why. They were totally professional, asked me to come in and they would double check all in front of me. They showed me the correct side of the air filter (it was dirty!) and what transmission fluid should look like (pink not brown and it was dirty!) etc... I DECIDED TO SWITCH TO MICHAELS and I AM GLAD I DID.
Michael's Auto Repair was recommended to me by a friend who is in the auto marketing industry. They were extremely helpful (offering me a ride), polite, and kept me informed on the costs and work throughout the process. Most importantly the work was done well, and for less than I was expecting to pay. Though I may sound like someone with an interest in the company, I am not. I just REALLY appreciate finding a quality HONEST mechanic! I would highly recommend to anyone!
Your business and the people working for you are awesome! My car is humming happily! Thank you
Michael and Wilma, as well as their staff, always make me feel at ease and in good hands. I appreciate their honesty, integrity, professionalism and expertise. I know my cars are in good hands with them.
I actually created a Yelp account to make this review.
This shop provided me hope in an otherwise bleak situation. I've recently had to do business with Michael's Auto Repair and am very grateful how helpful everyone was at this shop. Recently my mom has had lots of car issues and she has had to go to several repair shops. Unfortunately the other repair shops were not nearly as helpful and understanding to my mom's situation. I would call the other shops (I am out state) to discuss the potential issues on behalf of my mom and they would not follow through with discussing the issues with me also, in order to give advice to my mom. Michael's Auto Repair kept me informed each step of the process and was willing to go over their diagnoses with me and welcomed my input since I have history with her vehicle. I'd highly recommend this shop to anyone looking for reliable, understanding and detail-oriented professionals. It really showed that they cared for my mother's situation.
Dear Michael, Wilma, Tessa and the rockstar techs,
Just a long over-due note expressing my gratitude towards your shop. This place is such a gem. I greatly appreciate the 5 star services on my car. The staff are extremely friendly and show customers a high level of satisfaction. For me, I especially appreciate the use of the conference room and wi-fi to get office and school work done and being offered a beverage while I wait.
I am lucky to be a repeat customer and spreading the word.
Again, much appreciated and thanks for the excellent service!
Best wishes in 2012.
The truck seems to be running good, so I am pleased. Have a Happy New Year.
Wilma, Mike and Tess, too:
Thanks so much for the great service. It's a huge relief to have a trusted auto repair and maintenance shop. All my vehicles are critical to each component of our daily operations and I can sleep at night knowing you guys are behind the wheel with us every day! I really appreciated the rental car yesterday. It made the important repairs so easy for me. 🙂 You're the best!
Michael's Auto has always been highly professional and full of integrity. Highly recommended.
Kind, skilled and helpful beyond just getting your car fixed. Thanks for all of your help getting the Nissan running!
Michael's has been nothing but professional in every way. I would recommend them to anyone. Great people and service.
Hello Mike and Wilma,
Thanks so much for the coffee card. We sent Gus Mehlhaff in with his Baja and he could not be happier with the work and service that you provided. You do the best work... and give the best coffee. Cheers to you all:)
This was a very challenging repair, but Mike and the team really stuck to it and now my truck is ready for another 275,000 miles! Great job guys.
I came into Michael's Auto needing an oil change badly. They were prompt, efficient and great! Best of all, that is the cleanest garage I have ever seen! Big thanks to Michael and to Wilma.
Greetings. I picked up my 1988 Ford Ranger on Saturday. Looks good. Many thanks.
A couple comments:
-It's funny how the mind works: $1300 in work and the thing that pleases me most is that you washed and vacuumed it. Well, that and the fact that is has a muffler now. In any case, thanks for the extras.
-The charger you installed (Schumacher SE-1-12S) looks good. It would have been a nice touch to have left a manual, though it was easy enough to find online.
Looks like nice work all around. Thanks again.
I've been taking my car to Michael's Auto Repair in Redmond since I first met Wilma and Michael in 2005. Finding a reputable auto repair shop is challenging and I felt like I'd hit gold when I met them and discovered the integrity and remarkable service they offer at their shop. I always know I'm getting the best service out there, the price is always fair, they're on time with quotes, and they go the extra mile providing service beyond what's expected. I highly reommend them to anyone seeking a reputable and honest auto repair shop! Who doesn't need that????"
I called and discussed my car's problem one afternoon with Michael, and he was able to fix it that very day. He is so fast and thorough that I would highly recommend his auto repair shop to everyone!
I used to take my car to two different dealer shops. One didn't know how or why tires should be rotated (really!) and the second really knew how to bill! Michael's shop was always far enough away that it involved a significant amount of travel so I stayed with dealer #2. We recently moved into Redmond and well, there's only one place to go! I could always go to the "tire rotation specialists" (dealer #1) but if they are unable to rotate tires, what else can't they do? My wife and I have both had our vehicles in to Michael in the past week or so for their regular maintenance and the service was nothing short of awesome! Great work, completed on time, and not at a dealer price. My wife had asked a co-worker where to take her car for repair and guess what... they recommended Michael's! Need I say more????
Awesome organization! I'm glad I was referred here!
You guys are awesome! You've saved me thousands of dollars of unneeded repairs & best customer service I think I've ever had in the auto industry.
They are very thorough with their work. He knows his stuff, and he does a great job. They get the job done quickly, and he is very honest in his work.
I drove our “Big Blue” Chevy Suburban that you worked on this week and it was freakin’ amazin’. The artistry of the actual welding non-withstanding, for the first time in I cannot remember how long, the truck drove quiet and solid. I didn’t hear any of the noises that I had previously attributed to age or general “truckishness”. It’s like having a new truck. Thanks also for the wash…That was icing on the cake.
Mike and all. As usual, I appreciate your help in getting the Mercedes running again and the expertise and honesty you and your shop exhibit in your dealings with me and my car problems. Thank you for your help.
I have been very satisfied with the service work that Michael’s Auto Repair has completed on my vehicle. The work has always been completed on time, and in a professional manner. I have recommended this shop to my friends and family.
I highly recommend the service at Michael’s Auto Repair. Both Wilma and Michael are so friendly and welcoming. The first time that I my oil changed there, Michael let me know that I needed to check my records for brake fluid and transmission fluid replacement. He also filled my tires and replaced my very dirty air filter! I felt he was very thorough and that he truly cared about the condition and safety of my car. I would absolutely take my car there for any future service!
I’ve been taking my car to Michael’s Auto Repair for about 3 years now and have always been very pleased with the service they have provided me.
Michael, Wilma, and staff go over and above to provide an excellent service and value to their customers. I have nothing but the highest level of trust in their capability and their pricing. Several times when I’ve taken my car in for maintenance they have gone over and the necessary service. I can usually get an appointment with them within a day and their work is completed when promised. I know that unnecessary services will not be recommended and that they will always do a thorough diagnostic of any problems my car is having.
They are always more than happy to provide transportation for me when necessary and my car is returned to me cleaner than it was when I dropped it off!
Michael’s Auto Repair is the only auto shop I will take my car to and I feel very confident referring all my closest friends and family to Michael’s
You are all the best….I know I can depend on you and the quality of the work done in your shop. In addition, you are among the nicest people I know, and its always just a pleasure to see you.
As you know, my daughters are both customers. Because of their satisfaction with your shop, I brought my RSX here, as well. We are all pleased with the explanations of cause of problems and resulting charges, and the attention our concerns receive.
Thank you for taking care of our vehicles. Without your care our cars would not have lasted so long. We know we can trust all of you and your work. Ted, Melia and I are truly grateful for your professional service and your attention to our vehicles. Thank you, - The Parkers
Michael, I really appreciate your high quality work; your honesty and sincerity. I will definitely recommend you to all Microsoft employee and friends. As a matter of fact, one of my co-workers has already received your service based on my recommendation. Thanks
Michael Peck has been my mechanic of choice for fifteen + years. He and his staff consistently provide honest, prompt, and reliable service. His professional judgment and advice recommended maintenance and repair have saved me lots of money over the years. Mike and Wilma are terrific people running a top-notch shop!
Mercer Island, WA
Thanks once again – another generation of Wright vehicles. You’ve never been the cheapest, but you are always fair and there is no one I would trust more. CW
I was so pleased with the service that after driving home, I logged back into Google (where I first found you) and gave a glowing recommendation. I rarely, if ever, write recommendations on the web. That’s how much I thought of your service. Thanks.
Michael’s shop is one of the cleanest and most respectful shops I have been to. They treat you with courtesy from the moment you call to make an appointment to the moment you leave with keys in hand knowing your car has been fixed properly. While waiting in the waiting area, not only do they have plenty of reading material but I was offered a variety of beverages while waiting. I had brought my laptop with me and was offered to use the conference room top do any work I needed. Its almost like being pampered when it is least expected. As their slogan says, “Committed to Quality…Committed to excellence.” THEY ARE SIMPLY THE BEST 🙂
I was in yesterday trying to find out the source of the problem that made my battery run down on my Lexus. I haven’t been to your shop in years but I will be back. I get a feeling of trust working with you. I know nothing about cars so I have to depend on people I can trust to give me straight answers and to do the job right. It’s great to know I can count on you when I need work done on my car.
Dear Michael’s Auto Repair,
So sorry I didn’t get to meet you. Thank you so much for fixing my car’s troubles and making things right. My VW Cabrio is running smooth again. Good job!